shipping

Shipping Policy.

Xmas Shipping Times

Final dispatch for next delivery 23rd December (Order before 1pm)

Royal Mail and DPD stop delivering on Xmas Eve. If you order during the week in the run up to Xmas and only select free delivery we CANNOT guarantee you will receive it in time.

This is also true if you choose 1st class delivery after Wednesday 21st.

IMPORTANT: If you want your item delivered in time for Xmas and are shopping between now and the 22nd we highly recommend you choose guaranteed next day delivery with DPD.

Both Royal Mail and DPD will resume normal services from the 28th onwards.

Turnaround

All orders are shipped within 24 hours Monday – Friday 9am – 6pm. If you order by 3pm your order will be shipped the same day (Mon-Fri only). We cannot 100% guarantee this but we do our best and 99% of the time orders get shipped out on time.

Carriers

We generally use the following companies to deliver your orders, however we reserve the right to change this at any time without notification.

  • Royal Mail
  • MyHermes

Order Tracking

In most instances we will deliver your purchase by 1st or 2nd class recorded delivery. This means you will have to sign for the package to confirm delivery. Any tracking number provided by the delivery company will be added to your account. Please note that orders under £20 will not have a tracking number.

IMPORTANT: If your items are delivered by DPD we will need to provide them with your personal details such as telephone number and email address. This ensures your package can be safely delivered and that you are kept informed every step of the way. If you have any concerns regarding this please email: admin@swytchvaping.co.uk

Shipping Rates

uk-shipping

UK Shipping.

All UK orders are shipped the same day if ordered by 3pm. We may also dispatch your item the same day if ordered later but we do not guarantee this.

Standard Shipping – For orders under £20 we will charge you a small shipping fee to cover the costs of delivery. This will be made clear before you make your purchase. Orders will be sent 2nd class recorded delivery.

Free Delivery All orders over £20 will benefit from free 2nd class recorded delivery. This applies only to addresses in the UK mainland.

1st Class Recorded If you pay for 1st class recorded delivery we will ship your item via Royal Mail. You will have to sign for the item.

Guaranteed Next Day To qualify for guaranteed next day delivery you must order by 1pm. All orders are sent via Royal Mail.

eu-shipping

EU Shipping.

All EU orders are shipped the same day if ordered by 3pm. We may also dispatch your item the same day if ordered later but we do not guarantee this.

We ship to the following EU countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Republic of Ireland
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

Free Delivery All orders over £100 qualify for free shipping to all EU countries above. Orders will be sent either 1st or 2nd class recorded delivery via Royal Mail.

1st Class Recorded If you pay for 1st class recorded delivery we will ship your item via Royal Mail. You will have to sign for the item.

Back Orders

If an item goes on back order we may send you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You may be charged for separate parts of the same purchase depending on the amount you spend.